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No, you can Order as a Guest without creating an Account. However, creating an Account has benefits listed below.2. What are the benefits of creating an Account?
There are several benefits of creating an Account, including:
Simply click on Create Account , enter the required details & submit the form.4. I have forgotten my password
Click on Forgot Password enter your email address and click on ‘Reset My Password’Click on the link you receive on your email address and enter your new password.
Select your products from the UMR.com.pk website and click Add you have added all your desired items to your Shopping Bag, follow these instructions:If you are a registered customer,
Click on the search icon on the top right of the website.Enter the item code you are looking for and press Enter on your keyboard.3. Can I reserve my Order online?
Unfortunately, you cannot reserve your Order online.4. How will I know if UMR.com.pk has received my Order?
The Sales Order Summary emailed to you is a confirmation that your Order has been received. If you do not get this email, please firstname.lastname@example.org. Can I modify an Order after placing it?
Unfortunately, it is not possible to make changes to an Order once the Order has been placed
You can pay for your Order via three payment methods:
We currently do not have a gift card option available for online purchases.3. What is GST?
“GST” or a Sales Tax is a tax placed on various products by the Government of Pakistan. The current rate is 12% for fabrics and 17% for non-fabrics.4. When will I receive my refund after Order cancellation?
If payments made via Credit/Debit Card are processed, you will receive refund into the source Account within 10 days from the time of Order cancellation.5. What do I do if my payment fails?
In case of a payment failure, make sure that the payment information you have provided is accurate. If your bank account has been debited after a payment failure, it will be reimbursed to your bank account. Please contact your bank for any issues relating to payment failure.
Your Order should be delivered within
Delivery charges starting from Rs. 250 are applicable on all orders.3. What manner of shipping do you use?
Our packages are delivered over land by leading third party courier companies.4. Can I ship my order outside Pakistan?
We do not offer international shipping through the Pakistan website. For international shipping, please select relevant country and place your order.5. What should I do if I have missed my delivery?
Our courier delivery partners will make 2 attempts to deliver your parcel. Kindly ensure that the address, state and city while placing an Order given is accurate. On the second failed attempt, your order will be cancelled. If you have already paid for this order, your payment will be refunded within 10 days of order cancellation and up to two billing cycles for the credit to appear on your credit card statement.
You can also contact our Customer Service center by emailing us images of defected/wrong product at email@example.com or calling us at 0312-8663546 within 72 hours of delivery.